LinkedSavvy can halt automated messaging if it detects recent replies, ensuring messages remain contextually appropriate. This setting checks for any interaction within a specified timeframe and pauses task execution if necessary.
If the last message found in the conversation box is from your account and it was sent by LinkedSavvy, and it was sent from the same campaign, then it will not be detected as a reply even if that message falls within given reply detection time period, meaning that if there are messages sent by your account but from another campaign, they will be counted as reply detection.
Here are the cases when LinkedSavvy will detect messages as reply:
1) The last message in the conversation box is from the other person and it’s within the timeframe assigned in the task settings.
2) The last message is from your account and was sent manually, and it’s within the timeframe assigned in the task settings.
3) The last message is from your account and was sent from another campaign or from a system task (such as Happy Birthday, Work Anniversary, New Job msg, etc.) and it’s within the timeframe assigned in the task settings.
This setting is exclusive for message tasks such as Send Welcome DM, Send DM or InMail, Message Group Members, and the tasks under the Auto-Engage section
Aborting a message after a “STOP” or “NO THANKS”
By default, LinkedSavvy will refrain from sending a message if the terms “STOP” or “No thanks” are found in the conversation, in order to prevent accidental spam or making your contacts uncomfortable.
In order for this interruption to take place properly, the “no thanks” or “stop” should be the last message in the conversation. If there’s more messages after that (say for example you’re inclined to respond something after their decline in order to keep it friendly), the system won’t be able to pick it up and may send the next message, so it’s best not to respond anything else if they’ve already asked not to get more messages.
Emojis as a last response and how they play into reply detection
We have added the ability to ignore the replies having single emojis as part of the reply detection. If the last message sent by the contacts during the reply detection window only contains an emoji (as in “😊”, or “👍”, or “🙏”, etc…), the system will ignore this and will deliver the next message.